Josephine
Snow CV

CV
Programme in Digital Information Design and Development / Högskolan i Borås
2023-ongoing
Completed intensive coursework in web development, information architecture, user-centred design, interaction design, and UX. Gained practical experience building interactive applications using React, Bootstrap, and custom CSS. Successfully applied theoretical concepts to real-world design challenges before transitioning to new professional opportunities.
Board Member and Creative Lead / HacKRNspace, Kiruna
2024 - ongoing
Active board member of Kiruna's local hackerspace, driving community engagement and digital literacy initiatives. Designed promotional materials and branding assets for outreach activities. Currently developing the organisation's website (forthcoming). Co-organised workshops introducing the public to open-source technologies including Linux and the Fediverse. Represented HacKRNspace at GirCon, showcasing a collaborative 3D-printed robot car project that demonstrated rapid prototyping and maker culture to attendees.
Service Desk Agent / Data Ductus (LKAB)
2022 - 2023
Delivered first-line IT support for LKAB, combining technical troubleshooting with clear, empathetic communication to resolve issues efficiently across the organisation. Worked extensively with Azure applications, Windows administrative tools, Office 365, Group Policy management, and IT security protocols. Proactively pursued additional training in Windows computer management and Azure administration to expand capability beyond the core role.
Lärlingsutbildning i Hundspann / Lapplands Lärcentra & Kiruna Husky
2021-2022
Intensive hands-on training in a tourism-based small business. Developed crisis management skills, resilience, and a practical understanding of team dynamics and customer service in demanding, high-pressure conditions.
Svenska på Gymnasienivå / Komvux Umeå
2015-2021
Completed high school-level courses in Swedish, mathematics, and physics, broadening academic eligibility and refreshing core STEM competencies.
PhD Researcher / UCMM, Umeå Universitet
2012 - 2015
Conducted research in 3D imaging within molecular medicine, developing advanced skills in image analysis, academic writing, and independent research methodology. Engaged in rigorous coursework and training that strengthened critical thinking, self-leadership, and the ability to manage complex, long-term projects. This period deepened a capacity for structured problem-solving and analytical precision that continues to inform all subsequent work.
Image Analyst / University of Nottingham, UK
2010 - 2012
Supported high-content screening operations at the Institute of Cell Signalling, managing and maintaining imaging equipment to ensure consistent uptime for research teams. Handled basic server and database administration and provided daily IT support. Developed and refined image analysis methodologies that were adopted across multiple research environments, improving data processing consistency.
Masters in Bioscience / University of Leeds, UK
2009-2010
Specialised in advanced cellular imaging and data analysis. Developed a method to automate imaging using standard microscopy equipment, demonstrating initiative and technical innovation.
Call Centre Operator / Lloyds TSB, Leeds, UK
2008
Managed inbound and outbound communications in the credit card debt management department, advising customers on managing outstanding balances and providing tailored solutions to financial difficulties. Developed strong skills in empathy, negotiation, and calm communication under pressure.
Bachelor's in Medical Genetics / University of Huddersfield, UK
2005-2008
Built foundational knowledge in biomedical science, including genetics, molecular biology, biochemistry, pharmacology, and bioinformatics. Gained laboratory and data analysis experience applicable to both research and technology-driven roles.
Technical Competance
- React
- Vue.js
- Bootstrap
- JavaScript
- HTML
- CSS
- Hugo
- Git / GitHub
- AI tools
- Microsoft – Office365
- Azure
- Group policy management
- Windows administrative tools
- Linux
- Mac
- Matlab
- Figma
- Photoshop
- Inkscape
- Vscode
- Gram
Soft Skills
- Negotiation
- Communication
- Problem solving
- Adaptable to change
- Works both independently and in a team
- Motivated
- High-quality work standards
- Takes responsibility for mistakes