Josephine
Snow CV

CV

Programme in Digital Information Design and Development / Högskolan i Borås

2023-ongoing

Completed intensive coursework in web development, information architecture, user-centred design, interaction design, and UX. Gained practical experience building interactive applications using React, Bootstrap, and custom CSS. Successfully applied theoretical concepts to real-world design challenges before transitioning to new professional opportunities.

Board Member and Creative Lead / HacKRNspace, Kiruna

2024 - ongoing

Active board member of Kiruna's local hackerspace, driving community engagement and digital literacy initiatives. Designed promotional materials and branding assets for outreach activities. Currently developing the organisation's website (forthcoming). Co-organised workshops introducing the public to open-source technologies including Linux and the Fediverse. Represented HacKRNspace at GirCon, showcasing a collaborative 3D-printed robot car project that demonstrated rapid prototyping and maker culture to attendees.

Service Desk Agent / Data Ductus (LKAB)

2022 - 2023

Delivered first-line IT support for LKAB, combining technical troubleshooting with clear, empathetic communication to resolve issues efficiently across the organisation. Worked extensively with Azure applications, Windows administrative tools, Office 365, Group Policy management, and IT security protocols. Proactively pursued additional training in Windows computer management and Azure administration to expand capability beyond the core role.

Lärlingsutbildning i Hundspann / Lapplands Lärcentra & Kiruna Husky

2021-2022

Intensive hands-on training in a tourism-based small business. Developed crisis management skills, resilience, and a practical understanding of team dynamics and customer service in demanding, high-pressure conditions.

Svenska på Gymnasienivå / Komvux Umeå

2015-2021

Completed high school-level courses in Swedish, mathematics, and physics, broadening academic eligibility and refreshing core STEM competencies.

PhD Researcher / UCMM, Umeå Universitet

2012 - 2015

Conducted research in 3D imaging within molecular medicine, developing advanced skills in image analysis, academic writing, and independent research methodology. Engaged in rigorous coursework and training that strengthened critical thinking, self-leadership, and the ability to manage complex, long-term projects. This period deepened a capacity for structured problem-solving and analytical precision that continues to inform all subsequent work.

Image Analyst / University of Nottingham, UK

2010 - 2012

Supported high-content screening operations at the Institute of Cell Signalling, managing and maintaining imaging equipment to ensure consistent uptime for research teams. Handled basic server and database administration and provided daily IT support. Developed and refined image analysis methodologies that were adopted across multiple research environments, improving data processing consistency.

Masters in Bioscience / University of Leeds, UK

2009-2010

Specialised in advanced cellular imaging and data analysis. Developed a method to automate imaging using standard microscopy equipment, demonstrating initiative and technical innovation.

Call Centre Operator / Lloyds TSB, Leeds, UK

2008

Managed inbound and outbound communications in the credit card debt management department, advising customers on managing outstanding balances and providing tailored solutions to financial difficulties. Developed strong skills in empathy, negotiation, and calm communication under pressure.

Bachelor's in Medical Genetics / University of Huddersfield, UK

2005-2008

Built foundational knowledge in biomedical science, including genetics, molecular biology, biochemistry, pharmacology, and bioinformatics. Gained laboratory and data analysis experience applicable to both research and technology-driven roles.

Technical Competance

  • React
  • Vue.js
  • Bootstrap
  • JavaScript
  • HTML
  • CSS
  • Hugo
  • Git / GitHub
  • AI tools
  • Microsoft – Office365
  • Azure
  • Group policy management
  • Windows administrative tools
  • Linux
  • Mac
  • Matlab
  • Figma
  • Photoshop
  • Inkscape
  • Vscode
  • Gram

Soft Skills

  • Negotiation
  • Communication
  • Problem solving
  • Adaptable to change
  • Works both independently and in a team
  • Motivated
  • High-quality work standards
  • Takes responsibility for mistakes